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When you visit our website (https://sumlingo.com) and use our services, you trust us with your personal information. We take that trust seriously and are committed to safeguarding your privacy. This privacy policy outlines:
We encourage you to read this policy carefully, as it explains key details about our data practices. If you do not agree with any part of this policy, please discontinue using our website and services.
Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE USE YOUR INFORMATION?
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
4. WHO WILL YOUR INFORMATION BE SHARED WITH?
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
8. HOW LONG DO WE KEEP YOUR INFORMATION?
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
10. WHAT ARE YOUR PRIVACY RIGHTS?
12. CONTROLS FOR DO-NOT-TRACK FEATURES
13. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: We collect personal information you provide, such as your name, address, contact details, payment information, and social media login credentials.
We collect personal information that you voluntarily provide when you:
The specific information we collect depends on your interactions with our Services, your choices, and the products or features you use. The personal information we may collect includes the following:
1. Publicly Available Personal Information
2. Personal Information You Provide
3. Credentials
4. Payment Data
5. Social Media Login Data
Note: All personal information you provide must be accurate, complete, and truthful. Please notify us of any changes to your information.
In Short: Some data, like your IP address and browser characteristics, is collected automatically when you visit our Services.
We automatically collect certain information when you interact with our Services. While this data doesn’t directly identify you (e.g., by name or contact details), it may include:
This information is primarily used to:
We also collect data through cookies and similar technologies to enhance your experience and analyze usage patterns.
In Short: We may collect data from public databases, marketing partners, social media platforms, and other external sources.
We may receive additional information about you from third-party sources, including:
Whenever we collect data from external sources, we will inform you about the source and type of information within a reasonable timeframe, and no later than one month from the date of collection.
In Short: We process your information for legitimate business interests, contract fulfillment, compliance with legal obligations, and/or based on your consent.
We use the personal information collected through our Services for various business purposes, as outlined below. These purposes are supported by one or more legal grounds, including legitimate business interests, contractual obligations, legal compliance, and your consent. The specific processing grounds for each purpose are indicated below:
1. To Facilitate Account Creation and Login
If you choose to link your account with third-party services (e.g., Google or Facebook), we use the information provided by those platforms to facilitate account creation and login as part of our contractual agreement. For further details, refer to the section titled “How Do We Handle Your Social Logins”.
2. To Send Marketing and Promotional Communications
We, or our third-party marketing partners, may use your personal information to send promotional materials aligned with your marketing preferences. You can opt out of marketing emails at any time (see the “What Are Your Privacy Rights” section).
3. To Send Administrative Communications
We may use your personal information to share updates about our products, services, features, or changes to our terms, conditions, and policies.
4. To Fulfill and Manage Orders
We process your information to manage orders, payments, returns, and exchanges made through our Services.
5. To Post Testimonials
We may display testimonials on our website or Services that include personal information. We will obtain your consent before posting your name or testimonial. If you wish to update or remove a testimonial, please contact us at info@sumlingo.com, including your name, testimonial location, and contact information.
6. To Request Feedback
We may contact you to request feedback about your experience with our Services.
7. To Protect Our Services
Your information may be used as part of our efforts to monitor for and prevent fraud or other security threats to ensure our Services remain safe and secure.
8. To Enforce Terms, Conditions, and Policies
We may use your information to enforce our terms of use, policies, and agreements for business purposes, legal reasons, and contractual compliance.
9. To Respond to Legal Requests and Prevent Harm
If we receive a subpoena or other legal request, we may review the data we hold to determine the appropriate response, ensuring compliance with legal obligations.
10. To Manage User Accounts
We use your information to maintain and manage your account, ensuring it remains functional and up-to-date.
11. To Deliver Services
Your personal information is used to provide the services you request.
12. To Respond to Inquiries and Offer Support
We use your information to address user inquiries, resolve issues, and provide necessary support for our Services.
13. For Other Business Purposes
We may use your information for purposes such as:
Where possible, this data is anonymized and aggregated to ensure it is not tied to specific individuals. Identifiable personal information will not be used for these purposes without your explicit consent.
In Short: We only share your information with your consent, to comply with legal requirements, to provide you with services, to protect your rights, or to fulfill legitimate business purposes.
We may process or share your personal data based on the following legal grounds:
1. Consent
We process your data when you have explicitly provided consent for a specific purpose.
2. Legitimate Interests
We process your data when it is reasonably necessary to achieve our legitimate business interests.
3. Performance of a Contract
When we have entered into a contract with you, we process your personal information to fulfill the terms of the agreement.
4. Legal Obligations
We may disclose your information when required by law, such as to comply with applicable legal obligations, governmental requests, judicial proceedings, court orders, or legal processes. This includes responding to public authorities to meet national security or law enforcement requirements.
5. Vital Interests
We may disclose your information if necessary to:
1. Vendors, Consultants, and Other Third-Party Service Providers
We may share your data with trusted third-party vendors, service providers, contractors, or agents who perform services on our behalf. Examples of such services include:
Selected third parties may also use tracking technologies on our Services to collect data about your interactions over time. This data helps analyze usage trends, measure content popularity, and enhance your experience.
Note: These service providers are bound by contracts to process your data only as instructed by us, maintain its confidentiality, and ensure its security. They are prohibited from sharing your data with any other organization or using it for their own purposes.
2. Business Transfers
In the event of a merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be shared or transferred as part of the transaction.
3. Business Partners
We may share your information with business partners to offer you specific products, services, or promotions.
Important: Unless explicitly described in this policy, we do not sell, rent, or trade your personal information to third parties for their promotional purposes.
In Short: We only share information with the following third parties for specific purposes.
We share and disclose your personal information exclusively with the following third parties to support our services, enhance functionality, and fulfill specific business objectives. Below, we have categorized each party to clarify the purpose of our data collection and processing practices.
If your data has been processed based on your consent and you wish to revoke that consent, please contact us.
1. Advertising, Direct Marketing, and Lead Generation
2. Connecting to Third-Party Accounts
3. Cloud Computing Services
4. Communication and Chat Services
5. Content Optimization
6. Data Backup and Security
7. Functionality and Infrastructure Optimization
8. Invoice and Billing
9. Retargeting Platforms
10. Social Media Sharing and Advertising
11. User Account Registration and Authentication
12. Website Testing
In Short: We may use cookies and other tracking technologies to collect and store your information.
We utilize cookies and similar tracking technologies, such as web beacons and pixels, to access or store information. These tools help enhance your experience, analyze usage trends, and support the functionality of our Services.
For detailed information on how we use these technologies and how you can manage or refuse certain cookies, please refer to our Cookie Policy.
In Short: If you choose to register or log in to our services using a social media account, we may have access to certain information about you.
Our Services offer you the ability to register and login using your third party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile Information we receive may vary depending on the social media provider concerned, but will often include your name, e-mail address, friends list, profile picture as well as other information you choose to make public.
We will use the information we receive only for the purposes that are described in this privacy policy or that are otherwise made clear to you on the Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third party social media provider. We recommend that you review their privacy policy to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.
In Short: If you register or log in using a social media account, we may access certain information about you.
Our Services allow you to register and log in using third-party social media account details (e.g., Facebook, Twitter). When you choose this option, we receive certain profile information from your social media provider.
We use this information only for the purposes described in this privacy policy or as otherwise made clear to you within our Services.
In Short: We retain your information only as long as necessary to fulfill the purposes outlined in this privacy policy, unless otherwise required by law.
We will keep your personal information for as long as it is necessary to achieve the purposes detailed in this privacy policy. However, a longer retention period may be required or permitted by law (e.g., for tax, accounting, or legal compliance purposes).
No provision in this policy will require us to retain your personal information longer than necessary for the duration of your account or our legitimate business needs.
When we no longer have an ongoing legitimate business need to process your personal information, we will either:
In Short: In some regions, such as the European Economic Area (EEA), you have specific rights that allow greater access to and control over your personal information. You can review, modify, or delete your account at any time.
If you are located in a region like the European Economic Area (EEA), you have certain rights under applicable data protection laws. These may include:
To exercise these rights or to make any requests, please use the contact details provided below. We will respond to all requests in accordance with applicable data protection laws.
If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm .
If you have questions or comments about your privacy rights, you may email us at info@sumlingo.com.
If you wish to review, update, or delete your account information, or if you’d like to terminate your account, you can:
Upon your request to terminate your account, we will deactivate or delete your account and its information from our active databases. However, please note that some information may be retained in our files to:
Most web browsers accept cookies by default. If you prefer, you can modify your browser settings to remove or reject cookies. Please note that doing so may impact certain features or services of our Services.
You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in our emails, or by contacting us directly using the details below. After unsubscribing, you will no longer receive marketing emails. However, please be aware that we will still send you service-related emails that are necessary for managing your account.
To opt-out from other communications or services, you may also:
A privacy breach occurs when there is unauthorized access, collection, use, disclosure, or disposal of personal information.
In the event of a breach, Sumlingo will notify you if we believe you are likely to be at risk of significant harm. For example, this may include situations where a data breach could cause serious financial loss or affect your mental or physical well-being.
If Sumlingo becomes aware of a security breach that has resulted in, or may result in, unauthorized access, use, or disclosure of personal information, we will:
Most web browsers, mobile operating systems, and mobile applications offer a Do-Not-Track (DNT) feature or setting that allows you to signal your privacy preference, indicating that you do not want your online browsing activities to be tracked or collected.
Currently, there is no uniform technology standard for recognizing and implementing DNT signals. As a result, we do not respond to DNT browser signals or any other mechanism that automatically communicates your choice to not be tracked online.
If a standardized online tracking mechanism is adopted in the future that we are required to follow, we will update this privacy policy to reflect those changes and inform you accordingly.
In accordance with California Civil Code Section 1798.83, also known as the Shine the Light law, residents of California are entitled to request information about the personal information we have disclosed to third parties for direct marketing purposes. This request can be made once per year and free of charge.
You may request:
To make such a request, please submit it in writing using the contact information provided below.
If you are under the age of 18, reside in California, and have a registered account with our Services, you have the right to request the removal of unwanted data that you have publicly posted on the Services.
To request the removal of such data:
We will ensure the data is no longer publicly displayed on the Services. However, please note that the data may not be completely or comprehensively removed from our systems.
We may update this privacy policy periodically to ensure compliance with applicable laws and regulations. The updated version will be marked with a new “Revised” date, and the changes will take effect as soon as the updated policy is accessible.
If we make significant changes to this privacy policy, we may notify you by posting a prominent notice on our Services or by sending you a direct notification.
We encourage you to review this privacy policy regularly to stay informed about how we are protecting your personal information.
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